Shipping Policy

Thank you for choosing Strong Hand Tools for your replacements and accessories needs. Below you will find our shipping policy details for orders placed directly through our website:

1. Shipping Rates:

Hawk ships all packages on EXW shipping terms. Shipping charges will be extra. Please note that shipping rates may vary depending on the destination and the size of the order.

2. International Shipping:

For International shipping, please contact us on sales@hawkglobaltech.com

3. Order Processing Time

Once your order is placed and payment is successfully processed, we will strive to process and ship your order within 3-5 business days. However, please note that some products might have longer lead times or may be on backorder. In such cases, we will notify you about the estimated shipping time.

4. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

5. Address Requirements:

Please ensure that you provide a valid and complete shipping address during the checkout process. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses

6. Shipment Delays:

While we strive to provide accurate delivery estimates, please understand that shipping delays can occur due to unforeseen circumstances beyond our control, such as weather conditions or carrier-related issues.

During the holiday season, to deliver your package(s) slower than usual as their estimated arrival date is only an estimate. We will do our best to keep you informed about any significant delays that may affect your order.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at sales@hawkglobaltech.com or call